1. Introduction

At What a Retreat, we respect your privacy and are committed to protecting it. By accessing our site, you agree to the privacy practises outlined here. This policy explains the information we collect and how we use it. You’re not required to provide personal information unless you make a purchase, sign up for newsletters, or use our services. Our policy does not cover third-party websites that may link to or from our site. We encourage you to review their privacy practises, as we are not responsible for their content or actions. We do not share your personal information with third parties, except when necessary to provide a service you’ve requested. If you access our site from outside India, you consent to your data being transferred to and processed in India, where privacy laws may differ from your country.

2. Collection of Personal Information

Personal information refers to data that can identify or contact an individual. What a Retreat collects such information through:

• Information you provide directly on our site
  Details shared via messaging, blogs, or travel tools/apps
• This policy does not apply to routine business contact information collected by our staff for business purposes only.

What a Retreat does not sell or disclose your personal information to third parties, except within its group or as required by law, or to prevent harm. When working with third-party partners or agents, we ensure your data is protected in line with our privacy standards.

3. Use of Personal Information

We use your personal information to:

• Provide the information, products, or services you request from What a Retreat
• Present our site and content in an optimal and user-friendly way
• Enable sharing and messaging features on our platform, if you choose to use them
• Send registered users updates on products, services, and special offers from What a Retreat

4. Disclosure of Personal Information

What a Retreat may share personal information with trusted strategic partners, including:

• Affiliates of What a Retreat
• Travel suppliers, but only the necessary information to process your travel arrangements
• Service providers who support our operations, such as customer service, data management, and satisfaction surveys
• In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction

Note:  When we engage third parties to process data on our behalf, they are required to follow our data privacy policies.

5. Collection and Use of Non-Personal Information

• What a Retreat also collects non-personal information—data that cannot identify or contact an individual directly. We may collect, use, transfer, and disclose such information for any purpose.
• This may include data about your activity on our site, which helps us understand user interests and improve our services. This information may be aggregated for analysis.
• If non-personal information is ever combined with personal information, we will treat the combined data as personal information under this privacy policy.

6. Cookies

What a Retreat uses cookies, pixel tags, and web beacons on our sites and in some emails to provide a better, more personalised experience. These help us:

• Estimate audience size and usage
• Store preferences for customised content
• Speed up searches
• Recognise returning visitors

You can disable cookies via your browser settings, but some site features may not function properly. We treat data collected through cookies as non-personal. However, if IP addresses or similar identifiers are considered personal under local law—or if combined with personal data—we treat them as personal information.

7. Data Security

What a Retreat uses reasonable security measures to protect your personal information from loss, unauthorised access, or disclosure. However, the safety of your data also depends on you. Any information you share in public areas of the site may be visible to others and could be copied or used. Even after removal, such content may remain accessible in cached or archived pages. While we work to safeguard your data, we cannot guarantee complete security. Sharing personal information online is done at your own risk.

8. Changes to Privacy Policy

It is our policy to post any changes we make to our privacy practises on this page. The date the privacy statement was last revised is identified at the top of the privacy statement.

9. Contact Information

Please direct any questions or comments about this privacy statement and our privacy practises to us at: whataretreat@gmail.com or Kadav market, Karjat-Murbad Highway, Karjat – 410201